Terms & Conditions
TERMS & CONDITIONS
DivineEdge Wellness Private Limited
Effective Date: 13 August 2026
Welcome to DivineEdge Wellness Private Limited. These Terms & Conditions govern your use of our website, software platform, products, distributor services and related services.
By accessing our website, creating an account, registering as a distributor or placing an order, you agree to follow these Terms & Conditions.
- Company Information
Company Name: DivineEdge Wellness Private Limited
Registered Office: Plot No. 898/2 A1, Market Karegaon Road, Parbhani, Maharashtra – 431401, India
Email: info@mydivineedge.com Phone: 9075307055
- User Registration
Users must provide accurate and complete information during registration.
Each user is responsible for maintaining the confidentiality of their login credentials and for all activities performed through their account.
- Distributor Registration
Distributor registration is subject to Company policies, verification requirements and the applicable Direct Seller Agreement.
Distributors must provide genuine information and valid documents where required.
Creating duplicate accounts, using false information or misrepresenting another person's identity is not permitted.
- Products
DivineEdge offers wellness, nutraceutical, herbal and other permitted products through its authorized channels.
Product information, availability, specifications and prices may be changed from time to time.
Products should be used according to the product label and applicable instructions.
- Orders and Payments
Orders are subject to product availability, payment confirmation and applicable Company policies.
Payments may be processed through authorized payment gateways or financial institutions.
Customers must provide accurate billing and delivery information.
- Shipping, Cancellation and Refund
Shipping, cancellation, return, replacement and refund matters are governed by the respective policies published on the DivineEdge website.
Nothing in these Terms & Conditions is intended to restrict any mandatory consumer rights available under applicable law.
- Direct Selling
DivineEdge is committed to conducting its direct-selling business in a transparent, ethical and lawful manner.
Direct sellers must follow the Company's Direct Seller Agreement, Code of Conduct, Business Plan and applicable laws.
Direct sellers must not make false, misleading, exaggerated or unauthorized product or income claims.
- Business Plan and Income
The DivineEdge Business Plan, BV, bonuses, incentives, ranks, qualification requirements, caps and payout rules are governed by the applicable Business Plan and System Settings.
DivineEdge does not guarantee any fixed income, profit, bonus, rank or financial result.
Income depends on actual business activity, product sales, qualifications and other applicable conditions.
- Prohibited Activities
Users and distributors must not:
- Engage in fraudulent or misleading activities
- Make unauthorized medical or product claims
- Guarantee income
- Misrepresent the Company's business plan
- Create false advertisements or testimonials
- Misuse Company trademarks or branding
- Attempt to manipulate software, BV, income or payout records
- Attempt unauthorized access to the Company's systems
- Engage in any unlawful activity
- Network and Account Rules
Sponsor, placement, binary and genealogy structures are governed by the Company's Business Plan and software rules.
Users must not manipulate or misuse the network structure or create unauthorized accounts.
- KYC, Wallet and Payouts
Where required, users and distributors must complete applicable KYC and verification procedures.
Wallet balances, BV, income, bonuses and payouts are subject to Company rules, verification, applicable deductions and statutory requirements.
- Intellectual Property
DivineEdge name, logo, website content, software, designs, images, documents and other intellectual property belong to DivineEdge or its authorized owners.
Unauthorized copying, modification, distribution or commercial use is prohibited.
- Support and Grievance Redressal
Registered users can use the existing Support/Ticket System to raise complaints or service requests.
A ticket number may be provided for tracking the status of the complaint.
For formal grievances:
Grievance Redressal Officer: Vaibhav Ankushrao Lavande Designation: Managing Director Email: info@mydivineedge.com Phone: 9075307055 Working Hours: 10:00 AM – 06:00 PM
- Account Suspension or Termination
DivineEdge may suspend or terminate an account where there is fraud, misuse, violation of Company policies, security concerns, false information or other serious violations, subject to applicable law.
- Changes to Terms
DivineEdge may update these Terms & Conditions from time to time.
The latest version will be published on the website with the applicable effective date.
- Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Subject to applicable law, disputes shall be handled by the competent courts having jurisdiction over the Company's registered office.
- Contact Us
DivineEdge Wellness Private Limited
Registered Office: Plot No. 898/2 A1, Market Karegaon Road, Parbhani, Maharashtra – 431401, India
Email: info@mydivineedge.com Phone: 9075307055